Support & AMC Services
Ensure 24/7 uptime for your critical IT, CCTV, Fire, and BMS infrastructure with TUNIP's comprehensive Annual Maintenance Contracts (AMC).
Comprehensive AMC Maintenance Scope
Preventive Maintenance
Scheduled monthly/quarterly physical inspection, lens cleaning, server health diagnostics, and sensor calibration.
Regular System Updates
Firmware upgrades, security patch deployment, VMS database optimization, and backup verification.
Resident Engineer Support
Dedicated on-site technical personnel deployed full-time at your facility for instant troubleshooting and log management.
2-Hour SLA Emergency Response
Guaranteed rapid response times with emergency standby hardware inventory for immediate hardware swaps.
Request an AMC Proposal or Service Visit
Fill out the form below and our technical support team will connect with you within 2 business hours.